The Next New Thing Is HereJeff Gralnick
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As an industry, the Internet has been driven by the search for and discovery of "the next new thing," and once again a technological leap has produced it. The explosion of mobile bandwidth combined with new telephone technologies has given us cell phones that take and transmit pictures and that are going to be both "game" and world-changers. Do you want to know what cell phone video is going to mean? Try these statistics on for size:
This is just the beginning. Third-generation cell phones, the so-called 3Gs, are just beginning to explode across the global communications landscape, flowing from east to west out of Japan and Korea. In these countries, 3G networks were built out first and fastest because mobile access to bandwidth was recognized as the business model key to the communications future. It is no accident that the watchword of SK Telecom, Korea's leading mobile communications company, is "broadband in your hand." In Korea, the answer to the questionWill people throw away their relatively new and pricey second generation (2G) phones to upgrade to 3G?clearly appears to be "yes," with migration from 2G to 3G there running at 74 percent in the first quarter of 2005. While in Asia and Europe 3G is a "new thing" that has arrived, it's just arriving in North America. There, the build out of high-speed wireless networks has lagged and is at the barest of beginning points. Anecdotal evidence, which is all that is available because actual numbers are being suppressed for what are called "competitive reasons," suggests that cell phone video consumption is "high," although the number of video-capable handsets in use in the United States has just passed the 1 million mark. Compare that with the number above for China or the 76 million said to be in use in India, and it is clear how far the United States still has to go in this area. This adds up to an ongoing global explosion of access to news, information, and entertainment content in an unwired world unseen in my view since a little company in Japan called Tokyo Tsushin Kogyo Ltd. introduced the transistor radio in 1954. Who, you ask? Today it's called Sony. The transistorized radio essentially put the world into everybody's shirt pocket or purse. Where you were, so was the news and all forms of entertainment. You could now be in touch with your world all the time. So-called portable radio was the spur for what we know today as "all news radio," and it made "top 40" music part of everyday culture. What the transistor radio did for audio, the cell phone is doing for video as both a "third screen" for viewing and also the mechanism for sending video material out to other third screens. And that will change foreveryes, foreverthe way global societies can and will communicate. Look at just some of what has happened or is being planned:
Put all of this together and it adds up to the kind of omen a very smart man I once worked with would warn about when he perceived a coming trend or event that demanded attention: "There's a cloud," he would say, "out there on the horizon that's no bigger than a man's hand right now." Small now, he was suggesting, but watch out when it gets here. That is exactly what cell phone video representsa coming cloud ready to burst over the communications landscape. What will the world be like when it does? Listen to several experts: At the Barcelona conference where Virgin made its announcement, T-Mobile Chief Executive Rene Obermann predicted that "mobile will progressively become the primary personal access to the Internet." Sree Sreenivasan, who directs the New Media Department at Columbia University's Graduate School of Journalism and is a regular and respected commentator on the Internet, sees a world that will be made both "exciting and scary," where there is access to "video of things we haven't seen properly [or ever] before." He cites the horrific Paris Concorde crash in 2000 as an example. "Instead of just a couple of grainy photos, we'll get high-resolution video from … hundreds or millions … ready to whip out their [cell phone] cameras and point them at every perceived event." It's a world of instant reporting by a universe of citizen journalists who are empowered by and armed with nothing more than cell phones. That's the exciting part, but Sreenivasan also sees a significant downside. He points to a Web site like http://www.hollabacknycblogspot.com, "where alleged street harassers are photographed and put online. "Imagine," he says, "what every aggrieved man or woman can do with every perceived insult, harassment, and threat with these [cell phone] cameras." It's Worth Thinking About Adam Clayton Powell III, director of the University of Southern California's Integrated Media Systems Center, projects a world in which cell phones begin providing the opportunity for truly merged communicating. "It is clear," he told me, "that people want video wherever they are. And in a few years, video IM [instant messaging] no doubt will coexist on cell phones with [programs like] the NBC Nightly News and people will be toggling back and forth between the broadcast and video IM to chat with friends about the news and the newscast." In this merged world, he wonders "whether those users will still be called 'viewers' and the programs they watch will still be called 'television.'" How fast is this happening and how do we know it is happening? Reuben Abraham, a sixth-year Ph.D. candidate at Columbia University in New York City who has done work for the Columbia Institute for Tele-Information, is convinced that while doing research in India he found the answer. "I watched fishermen come in from a day on the sea," he told me, "and they were watching videos and news on their cell phones. So when it is already happening in parts of the economic spectrum where you would least expect it, you know it is exploding." What I think Abraham also saw may be the most important byproduct of this new technologythe creation of the true and instant global village. When contracts are being let for high-speed 3G networks all over Africa, including a closed society like Libya's, and when impoverished and undereducated fishermen on the Indian Ocean are dialing into and seeing the world, something remarkable is happening. Fostering global communication and understanding may not have been the intention of the techies who created 3G cell technology, but, as an unintended consequence, it is what makes this "next new thing" not a bad thing at all.
(1) InfoTrends, January 2006
The opinions expressed in this article do not necessarily reflect the views or policies of the U.S. government.
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